WyWallet error codes

Error/Return code Message shown to customer Description
2101 The confirmation code was invalid. Please try again Invalid confirmation code
2102 The credit amount does not match transaction amount (visible only for Ambassador) Credit amount does not match transaction amount
2103 Not visible for end user Cannot update WyWallet phone number, because it's already in terminal state: VERIFIED or DELETED
2104 Your phone number is already in use, please try a different phone number or choose a different payment method Phone number for user already exists
2105 NA → end user can retry to resend error code Unable to send SMS to end user
2106 Something went wrong, please try again or choose a different payment method Charge of phone number was unsuccessful
2108 Something went wrong, please try again or choose a different payment method Error when establishing connection with WyWallet
2109 Something went wrong, please try again or choose a different payment method Payment methods not verified
2110 Something went wrong, please try again or choose a different payment method Payment method verification error
2111 Sorry your mobile number is not supported, please contact your mobile operator or try a different payment method Autopay error
2112 Something went wrong, please try again or choose a different payment method Processing
2113 NA Client error - either not found or blocked or expired
2114 Sorry you don’t have enough funds to perform this transaction, the maximum amount allowed is 2000 SEK per month, please choose a different payment method Insufficient funds
2115 Sorry the amount of this purchase exceeds the limit supported by WyWallet, please choose a different payment method The limit of transaction amount has been exceeded
2116 Sorry you have reached the amount limit supported by WyWallet, please choose a different payment method The accumulated limit of transaction amount has been exceeded
2117 Sorry your transaction cannot be completed since you need first to create an account at https://konto.wywallet.se/ Note: this error won’t happen since the product ID does not require user registration The limit of transaction amount has been exceeded
2118 Unsupported client
2119 Sorry your mobile number is not supported, please contact your mobile operator or try a different payment method Transaction amount below minimum
2120 Sorry your mobile number is not supported, please contact your mobile operator or try a different payment method The amount of transaction is below minimum
2128 You have a business phone and therefore need to create a WyWallet account {: {link} here: CLOSE_LINK} to pay by SMS or contact {: contact {} WyWallet: close_contact}. You can also choose to pay with another means of payment MSISDN status not OK
2129 Something went wrong, please try again or choose a different payment method Reversal error
2131 Sorry your mobile subscription is not valid, please contact your mobile operator or choose a different payment method No subscription could be found for the specified phone number
2132 Sorry your transaction cannot be completed please contact TeliaSonera for further support, or choose a different payment method Telia Sonera user not identified by mobile operator
2133 Sorry your transaction cannot be completed, please contact your mobile operator or choose a different payment method User not identified by mobile operator
2134 Sorry your mobile number is not supported, please contact your mobile operator or try a different payment method Phone number is not supported by WyWallet
2135 Sorry your mobile number is not supported, please contact your mobile operator or try a different payment method Autopay expired
2136 Sorry your transaction cannot be completed since you need first to register and accept WyWallet T&Cs visit WyWallet.se for more information Note: this error won’t happen since the product ID does not require user registration The customer needs to register on the portal and accept terms and conditions
2137 Your phone number is already in use, please try a different phone number or choose a different payment method User had already verified the requested phone number
2138 Your phone number is already in use, please try a different phone number or choose a different payment method Another user had verified the requested phone number
2199 Sorry your transaction cannot be completed, the maximum amount allowed is 700 SEK, please choose a different payment method PPA WyWallet internal error

Relevant type definitions

  • Error codes
  • Error

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